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Swiss-Garden Residences Bukit Bintang Kuala Lumpur, Kuala Lumpur
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Key details
About the Hotel
Jalan Galloway,Kuala Lumpur, Malaysia, 2A,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
Swiss-Garden Residences Bukit Bintang Kuala Lumpur is a modern hotel located in the vibrant Bukit Bintang area. This luxury accommodation is part of a complex that includes shopping malls like Pavilion and Starhill Gallery. The hotel offers a unique blend of style and comfort, making it a popular choice for both leisure and business travelers.
Location
Swiss-Garden Residences is strategically positioned in a bustling shopping district, providing easy access to key attractions in Kuala Lumpur. The hotel overlooks Kampung Morten, a traditional Malay village that adds cultural significance to the area. Various public transportation options, including buses and taxis, are readily available for guest convenience.
Rooms
The hotel comprises 290 elegantly outfitted rooms that feature modern amenities and private balconies. Each room offers stunning views of either the city skyline or lush greenery. Spacious layouts equipped with high ceilings create a relaxing atmosphere for guests. Minimalist designs with sleek geometric angles further enhance the interior aesthetics.
Eat & Drink
Dining at the hotel includes The Garden Terrace Café located on the 5th floor, offering a variety of local and international dishes. The Flavors Restaurant complements this with an all-day dining experience serving diverse culinary options. Guests can also enjoy light snacks and drinks at the Green Treats Café and the pool bar.
Leisure & Business
The hotel features a range of leisure facilities such as an infinity pool, a gymnasium, and a children's playground. Business travelers can utilize professionally designed meeting spaces that ensure smooth execution of conferences and events. Additional amenities include complimentary Wi-Fi, dry cleaning services, and a shuttle service for added convenience.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
convenient location
cozy rooms
inconsistent room cleaning
unfriendly staff
6.8/10
Nice
Rooms
7.0
Location
8.6
Service
6.8
Dining
6.0
Guest reviews
6.8/10
based on 5 reviews
3.5/5
based on 1480 reviews
7.1
7.1/10 based on 676 reviews
#92 of 399 hotels in Kuala Lumpur based on Tripadvisor
Leigh
United Kingdom,
June
2024
7.8/10
The hotel is perfect for families with children, offering spacious and clean rooms equipped with everything I needed. The service was friendly but could use a bit more improvement in politeness and knowledge. The location is a big win, near major attractions and ideal for exploring the city on foot. The dining experience, while not exceptional, had some limitations, especially for Western tastes. Overall, the facilities were satisfactory and provided a comfortable stay, making it a good value for money option.
Rooms
9.0
The room was big, comfortable, and very clean, with all the necessary amenities including a kitchen, microwave, and water boiler.
Service
7.0
The staff was friendly, but could improve in politeness and knowledge.
Location
9.0
The hotel is conveniently located near key landmarks like KL Tower, China Town, and shopping areas, making it an ideal base for exploration.
Dining
6.0
The dining experience was average, with limited options and some aspects not appealing to Western tastes.
Facilities
8.0
The facilities were adequate for a comfortable stay, though improvements could enhance the overall experience.
Nicky
United Kingdom,
April
2024
6.8/10
The hotel offers spacious rooms with most amenities, but inconsistent cleanliness. The air conditioning may not always provide sufficient cooling. The location is convenient for exploring nearby attractions and shopping areas.
Rooms
7.0
The rooms were pretty spacious and had most of the amenities we needed, but cleanliness was inconsistent. The air conditioning didn't always cool effectively.
Service
6.0
The service was friendly overall, but there were some issues with reception knowledge and assistance with external services.
Location
8.0
The location was good and near many attractions and shopping areas, making it convenient to explore on foot.
Dining
6.0
The dining options were decent but lacked variety during the stay.
Facilities
7.0
The facilities were adequate but nothing exceptional.
Steve
United Kingdom,
January
2024
5.6/10
The hotel's rooms were extremely disappointing, with a terrible view, no wifi, no hot water, uncomfortable bed, loud air conditioning, and limited TV channels. However, the service was very friendly and helpful. The location was central, with easy access to restaurants and public transportation. The dining experience was inconsistent, with some nice aspects but also long wait times. The facilities were lacking, impacting the overall stay negatively.
Rooms
5.0
The rooms were extremely mediocre and had various issues like no wifi, no hot water, and uncomfortable bed.
Service
8.0
The service was very friendly, with staff willing to assist with any needs.
Location
8.0
The hotel is centrally located with easy access to restaurants and public transportation.
Dining
5.0
The dining experience was inconsistent, with some nice aspects but also long wait times.
Facilities
5.0
The facilities were lacking, impacting the overall stay negatively.
Luke
United Kingdom,
November
2023
7.2/10
The hotel rooms were spacious and cozy, equipped with a huge bed, and even came with a small pantry, which was a nice touch. However, there were issues with the toilet not flushing properly and inconsistent room cleaning services. The location was perfect, being nearby everywhere in Kuala Lumpur city center, with easy access to shopping and restaurants.
Rooms
8.0
The rooms were spacious and cozy, equipped with a huge bed and a small pantry.
Service
6.0
The staff at the receptionist wasn't friendly, but room service and other services were convenient.
Location
9.0
The hotel's location was perfect, being nearby everywhere in Kuala Lumpur city center with easy access to shopping and restaurants.
Dining
7.0
The dining experience was good overall, but a little simple and not matching a 5-star hotel standard.
Facilities
6.0
The facilities were decent, but there were inconsistent services like room cleaning.
convenient location
inconsistent room cleaning
Malcolm
United Kingdom,
August
2023
7.4/10
The hotel offers clean, big, and comfortable rooms with all necessary amenities. The location is strategic for shopping and sightseeing, complemented by nearby dining options. However, service could be more courteous and efficient, impacting the overall experience.
Rooms
8.0
The double bed room was spacious and well-equipped with a kitchen, microwave, and water boiler.
Service
7.0
While the staff on the check-in counter was excellent, service could be more courteous to enhance guest satisfaction.
Location
9.0
The hotel's strategic location allows easy access to shopping centers and popular attractions like jalan Alor and Sungai Wang Plaza.
Dining
6.0
The dining options, including local breakfast, were limited and could benefit from more variety to cater to different preferences.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay, though improvements in service quality would enhance the overall experience.
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